General Questions:

Where can I learn about the iPad?

Which model iPad will we be using?

When will students first receive their iPads?

Do middle school students get to take the iPads home at night?

Do middle school students get to keep the iPad over the summer?

May students opt out of using the iPad?

May students purchase an iPad independently?

Will my student still need a laptop even if he/she has an iPad?

Am I required to have Internet access at home for the iPad?

My child already has an iPad.  Will he/she be able to use that one?

What if my child leaves school in the middle of the year?

Won't the iPad be a distraction in class?

 

Configuration & Setup:

How do we first setup our iPad?

How will the iPads be configured?

How will the applications that the school requires be installed?

Will students be able to place their own Apps on their iPads?

As a parent, can I control what apps my child installs?

How can I add restrictions to the iPad my child uses?

How will I keep my child from purchaing in iTunes without permission?

What is an Apple ID & iCloud?

How do I create an Apple ID without a credit card?

Will the internet be filtered on the student iPads?

Will the students be able to password lock their iPad?

How do I configure my Meyer email on the iPad?

 

Syncing, Backup, Updating:

Why should we sync, backup, or update our iPads?

Where will we "sync" our iPads?

How do we backup our iPad?

How do we update our iPad?

How do we update the applications on our iPad?

 

Repair, Insurance, & Warranty:

What happens if the iPad gets broken? lost or stolen?

Please explain the claims process for Meyer owned devices.

What happens if we lose our iPad?

Where can I get insurance for our iPad?

 

Costs & Billing:

How will I be billed for my child's iPad?

Who will pay for the applications & eTextbooks?

Will there be financial assistance to pay for an iPad?

Will we be able to purchase our own protective cases?

I can't afford to purchase an iPad. What do I do?

 

 

 

 

 

 


 

General Questions:

Where can I learn about the iPad?

You can learn about the iPad directly from Apple -http://www.apple.com/ipad/features. This is one of the most thorough hands-on reviews of the iPad from when it was released:http://arstechnica.com/apple/reviews/2010/04/ipad-review.ars. The operating system has since been updated to add new features, but it still provides a useful review of the basics for those interested in learning more. The new features are discussed on the previously linked Apple page and here:http://www.engadget.com/2010/11/22/ios-4-2-review-for-ipad/. Students (and parents too) are welcome to schedule an appointment with the tech office if you would like to have a hands-on demo of the device.

Which model iPad will we be using?

Meyer has established a minimum system requirement of an iPad2 for their middle school 1:1 program for the 2012-2013 academic year. First generation iPads will not be sufficient for regular use in the classroom due to their lack of a camera and the inability to display from the device. Student iPads may be either iPad2 models or a new, 3rd generation iPad including the following hardware features:Minimum system requriements include; 16GB of stoarage, WiFi, &Front & Rear cameras.

When will students first receive their iPads?

Students will receive the rental iPads during the first week of school in August of 2012. iPad cases will be provided with these rental iPads and must be used at all times. Switching cases will not be permitted.  Unfortunately, rental iPads will not be available prior to the start of next school year.

Do middle school students get to take the iPads home at night?

Yes, absolutely! The full benefits of the program can only be realized if students can use these devices both at school and at home.  Rental iPads will be collected by the Meyer IT staff for the summer & may be collected during extended holidays/vacations for maintanence.

Do middle school students get to keep the iPad over the summer?

Rental iPads:  Rental devices will remain with the student throughout the academic year.  However, we may want to update software and perform other maintenance and may ask that iPads be turned in to the technology department for a short time. All rental iPads must be returned to the school prior to the summer break. They will remain at the school over the summer and be reassigned to students the following school year.These iPads must be returned at the end of the school year.

BYOD iPads:  BYOD devices will remain with the student throughout the academic year and during the summer.

May students opt out of using the iPad?

The short answer is no... the benefits of a tool like this can only be achieved if the tool is ubiquitous.

May students purchase an iPad independently?

Students in grades 6-8 may elect to purchase their own iPad or rent one from Meyer Academy. All iPads must meet the Meyer Academy minimum specifications as detailed below. Details of these options are:

Rental: Students may rent an iPad for the cost of $175 for the academic year. Rental iPads will meet the minimum system requirements, as listed below, but will not necessarily be the most current model on the market. This rental will include an iPad case that must be used at all times. Using cases, other than those provided by the school, on rental devices will not be subject to administration approval. It is required that all iPads remain in their case at all times.

BYOD (Bring Your Own Device): Students may purchase their own iPad independently, provided that it meets or exceeds the minimum hardware standards as outlined in this document. Students who elect to bring their own devices must provide proof that the device is insured. Insurance options will be provided via the Meyer Academy website or may be acquired on your own. Insurance can be provided via homeowners insurance or through other means. Students with BYOD devices will be responsible for providing a sufficient case for their iPad. It is required that all iPads remain in their case at all times.

* Students who are currently under a lease-to-own contract have the option to remain under their lease-to-own contract or take the opportunity to turn in their iPad2 device, thus terminating their lease-to-own contract. Those electing to turn in their iPad2 device and terminate their lease-to-own contract will have the opportunity to choose either the rental or BYOD option as detailed above.

** CASES: Throughout the 2011-2012 academic year we have evaluated & tested a number of cases. Through our testing we have noticed a trend amongst the cases that were highly protective and those that were not. Meyer Academy IT staff HIGHLY RECOMMENDS the following iPad cases:

Griffin Survivor case or Trident Kracken II case

Another acceptable option is:  Uzibul Ekto 2 case

Will my student still need a laptop even if he/she has an iPad?

While the iPad was never intended as a complete computer replacement, the iPad should be able to handle the vast majority of a student's needs. The one thing that will be strongly suggested is a computer to use to Sync the iPad. Syncing the iPad uses Apple’s iTunes and simply means you connect the iPad to a computer and the contents of the iPad is backed up to that computer through iTunes. The syncing process usually takes about 2 to 3 minutes. The most efficient situation will be having a computer at home to use to sync the iPad. If there is no home computer available, we will do our best to supply a computer at school that the student can use to sync their iPad. Syncing or not syncing will not affect how the iPad is used. It provides software updates, application updates, and a backup for everything that is saved on the iPad in the event that something should happen to it.

Am I required to have Internet access at home for the iPad?

Meyer will not require that every parent have Internet access at their home. However, if you do have wireless Internet it will make life a little easier. For example, wireless Internet access will allow students to do research at home as well as be able to email back and forth with their teachers. The iPad that Meyer recommends does not have 3G service (cell service) and they won't require any monthly access fee to use. However, they must have access to some sort of Wi-Fi service to connect to the Internet. If students don't have Wi-Fi access at home, they will still be able to get on the Internet at school and at many businesses like Starbucks, Panera Bread Company, or McDonalds restaurants. Also, many public buildings like libraries have free wireless access available.

My child already has an iPad.  Will he/she be able to use that one?

Yes, students will be able to use the device they already own as long as it meets the minimum system requirements.

Meyer has established a minimum system requirement of an iPad2 for their middle school 1:1 program for the 2012-2013 academic year. First generation iPads will not be sufficient for regular use in the classroom due to their lack of a camera and the inability to display from the device. Student iPads may be either iPad2 models or a new, 3rd generation iPad including the following hardware features:

Minimum system requriements include; 16GB of stoarage, WiFi, &Front & Rear cameras.

What if my child leaves school in the middle of the year?

Or before they graduate?
Unless the total technology financial obligation/device is fulfilled, the device will remain the property of the Meyer Academy.  Always check with the Meyer Business Office for the status of any financial obligations.

Won't the iPad be a distraction in class?

As with any classroom technology (or simply doodling on a piece of paper), there is always the possibility of distraction during class. It is the responsibility of the classroom teacher to be sure that students are staying on task. We are confident that our teachers can monitor iPad use in the classroom.

Configuration & Setup:

How do we first setup our iPad?

Steps to the setup process are as follows:

*For assistance with these steps, please see the other FAQs on the iPad FAQ page where many of these topics are covered step-by-step

  1. Create an Apple ID (this can be done via iTunes before you get your iPad or on the iPad directly)
  2. Use the redemption codes provided by Meyer Academy to download required paid applications
  3. New middle school students: Log in to your new Meyer email account via a web browser to reset the password
  4. Use the email configuration directions to setup and configure your Meyer email on the iPad

How will the iPads be configured?

Configuration & Support:
Meyer IT Staff will provide on site and email support to students for all devices used in the 1:1 program. This support will be available during school hours. Students requiring support outside of school hours are encouraged to visit their local Apple Store or contact Apple Care for 24/7 support.

Both the rental and BYOD devices being used by students, will be configured by the Meyer Academy IT staff. Those configurations will include, but are not limited to, connection to school WiFi networks and restriction of inappropriate content as determined by Meyer Academy. Students are not permitted to remove or disable Meyer Academy’s configurations. While on campus, the iPads will be filtered. However, when they leave campus, they will no longer be filtered.

Students are required to backup & maintain their mobile device in order to protect their content and assure its availability. Meyer Academy recommends using iCloud to backup the iPads and to store data, thus making content available on the device or via iCloud.com. Students must also keep their iPad current with the latest software updates as provided by Apple.

How will the applications that the school requires be installed?

Meyer Academy will provide all required apps (programs) via the Apple iTunes Store. These apps will be provided through the use of one-time Apple redemption codes. One redemption code per app will be provided to each student during their 3-year middle school experience. Apps will remain connected to the Apple ID (see details below), thus making them available for use during the student’s middle school experience at Meyer.

In addition, Meyer will provide one copy of any required eTextbooks for the classes for which the student is enrolled. These eTextbooks will be provided via the Apple iTunes store.

* These methods are subject to change as new deployment methods are developed by Apple & 3rd Party developers.

Will students be able to place their own Apps on their iPads?

Yes, the students may download their own Apps on their iPad, as long the Apps follow the moral and ethical views of our Meyer Academy community. The students must also be sure not to download so many applications, videos, pictures, etc. that it degrades the the speed or efficiency of their iPad or keeps the student from downloading important, school required Apps.  Educational functions of the devices will always take priority over personal use.  Meyer Academy administration reserves the right to remove inappropriate content from any iPad used in the 1:1 program.

As a parent, can I control what apps my child installs?

Yes, controlling the password for the Apple ID that is used to purchase apps will prevent your child from installing apps without permision. In addition, parents may set "restrictions" on the iPad by going to SETTINGS - GENERAL - RESTRICTIONS. These restrictions can be above and beyond the restrictions added by Meyer Academy IT staff.

Note: when controlling the Apple ID password, you may want to consider using a seperate Apple ID for iCloud so your child can access data from iCloud during the school day. This can be done by entering a different Apple ID under SETTINGS - ICLOUD - ACCOUNT.

How to create an Apple ID without a credit card.

 

How can I add restrictions to the iPad my child uses? 

You can enable and adjust Restrictions or on your device to prevent access to specific features or content on the device. Locate these settings by tapping Settings > General > Restrictions.

Using Restrictions
To Enable Restrictions, tap Enable Restrictions and enter a passcode. The passcode will be required to make changes to these settings or to disable restrictions.

You can choose to restrict access to the following applications and features on the device:

Safari
YouTube
Camera (also disables FaceTime)
FaceTime
iTunes
Ping
Installing apps
Deleting apps
Multiplayer games in Game Center
Adding friends in Game Center

You can choose to prevent changes to the following settings/accounts:

Location Services
Accounts (disables changes to Mail, Contacts, Calendars, iCloud, and Twitter accounts)

In addition, you can choose to prevent access to specific content types:

Ratings (select the country in the ratings section to automatically apply the appropriate content ratings for that region)
Music and podcasts
MoviesTV shows
Apps
In-App Purchases

You can also adjust the time necessary before a password is required to purchase content.

 

How will I keep my child from purchaing in iTunes without permission?

I understand that students will need access to an iTunes account to use with the iPad. I believe iTunes accounts require a credit card. How will I keep my student from charging iTunes purchases without my permission?

There are actually a few ways to deal with this issue. First, it is entirely possible to set up an iTunes account that does not have a credit card attached to it. In order to make any purchases, you would need to first purchase and add an iTunes gift card to the account. Once the gift card amount has been used, no further purchases can be made until another gift card is added.

Another way to control this is to attach the iPad to a parent's iTunes account and not give the student the password. When purchasing from iTunes, a password is almost always required.

You can create an iTunes account without using a credit card or gift card by following the steps in this Apple knowledge base article: http://support.apple.com/kb/ht2534

What is an Apple ID & iCloud?

An Apple ID is an account created via the Apple iTunes store that is used for purchasing applications, whether free, paid, or otherwise, for use on the iPad. An Apple ID will be required to participate in the Meyer Middle School 1:1 program. Apple IDs are age restricted per Apple’s terms of service agreement. However, the Apple ID does NOT have to be unique for the student. Sharing of an Apple ID among family members is permitted. Parents are encouraged to walk through the Apple ID creation process with their children and determine the degree of access they wish to provide to their child (ie. you may choose not to provide the account password to your child).

iCloud accounts will use an Apple ID for login access and provide 5GB of free data storage. This storage can include device backups, documents & data from programs such as Keynote, Pages, and Numbers, and more. Students who share an Apple ID with other family members may wish to create a separate Apple ID for the purpose of iCloud. This will ensure the student has access to iCloud while at school and that there is adequate space for school related iCloud information.

How do I create an Apple ID without a credit card?

Please visit this Apple knowledgebase article for directions on how to create an Apple ID without a credit card.

http://support.apple.com/kb/ht2534

Will the internet be filtered on the student iPads?

While on campus, the student iPads will be filtered exactly like our current computers are. Remember that no Internet filtering is 100% effective. The filtering software will, at times, filter sites that it shouldn't and fail to filter sites that it should. However, for the most part, it does help cut down on students browsing inappropriate Internet sites.

One thing to keep in mind is that while the iPads are on campus, they will be filtered. However, when they leave campus and our control, they will no longer be filtered. Devices will have access to filtered internet while on the Meyer Academy campus, however when off campus these devices will not pass through an internet filter unless implemented in the student’s home.

Will the students be able to password lock their iPad?

Yes. It is important that students are able to secure their work while on campus. However, students must provide the opportunity for any Meyer faculty or staff to access their device when requested.

How do I configure my Meyer email on the iPad?



Syncing, Backup, Updating:

Why should we sync, backup, or update our iPads?

 Keeping your iPad current via regular backups, updates, and syncing to a computer will provide the most stable environment for you in the event that a problem arrises with your iPad.  Some applications will only run on the most current version of iOS.  In addtion, applications are contstantly being updated to fix issues or add features.  Backups will help prevent data loss by allowing you to restore data via a backup.  All in all, it is just good practice.

Where will we "sync" our iPads?

 iPads should be synced to the students home computer using the free iTunes software.  This can be an Apple or Windows based device.  Here are some directions from Apple on the process of syncing content to your computer. http://support.apple.com/kb/HT1296

How do we backup our iPad?

Backup directions from Apple. http://support.apple.com/kb/HT1766

How do we update our iPad?

 There are 2 ways to update an iOS device such as the iPad.  The first is to update wirelessly via the internet. Here are directions on how to update wirelessly http://support.apple.com/kb/HT4623.  In addition, you can update your iOS device by connecting it to iTunes using the USB sync cable.  Directions for updating via iTunes are provided at the bottom of the page here.

How do we update the applications on our iPad?

Check for application updates on your iPad by opening the App Store application.  Tap Updates. If updates are available, tap Update All.  iPad will then download and install the app updates.  If prompted, enter your iTunes Store account information.  For additional information please visit Apple's Application support page.

 

Repair, Insurance, & Warranty:

What happens if the iPad gets broken? lost or stolen?

iPads rented from or purchased through Meyer Academy will include an insurance policy which covers damages and theft. This policy has a $100 deductible, and this fee will be the family’s responsibility. Proper documentation will be required by the insurance company to complete a claim. This policy does not cover loss.

Warranty, Repair, & Loaners:
In the event that an iPad is damaged, students may acquire, when available, a loaner iPad from the Meyer IT Department. Loaners will be provided on a first come, first served basis and will require a $100 refundable deposit. This deposit will be refunded after the return of the loaner device, assuming there is no physical damage.

All broken devices must be reported and physically shown to the Meyer IT department if they are to be used on campus. At that time, the Meyer IT department will evaluate the device to ensure that any damaged devices are safe to have on campus.

The Meyer IT department will submit all insurance claims for those devices that are insured through Meyer Academy (those under a rental or lease-to-own contract). Students who have elected to bring their own device will be responsible for submitting their own insurance claim in a timely manner, in the event that such a situation arises. Students who have their devices insured through Meyer Academy (those under a rental or lease-to-own contract) will be charged $100 per insurance claim to cover deductible costs. This charge must be paid prior to the claim submission.

While Meyer will not have an unlimited supply of loaner iPads, we will do our best to see that one is available. As long as the iPad has been synced to iCloud or a home computer, the loaner iPad can be set up exactly like the original with no loss of data and the student can continue using the iPad as before.

Please explain the claims process for Meyer owned devices.

We will need 3 things in order to submit an insurance claim for a damaged, broken, or stolen device.

      1. a detailed description of what happened.  Please include date, time, location, & what happened.  This text will be used in the insurance claim form so it must be detailed & accurate.  It is an accidental damage policy so don't worry about who's fault it is, just the details of what happened.
      2. $100 check for the deductible. Please make this out to Meyer Academy & include "student name - iPad repair" in the memo.  This should be turned into Mrs. Perez in the business office.
      3. $100 refundable check for the loaner device.  This check will be held by our business office & voided unless the loaner device is not returned in good condition.  This should be turned into Mrs. Perez in the business office.

Once those 3 things are in, Meyer IT staff will issue a loaner device, if available, and submit a claim with the insurance company.  They will send a box, & Meyer IT staff will ship the device to them.  Repair times will vary and can range from 1-6+ weeks depending on the condition of the iPad.  Meyer IT staff will keep you updated whenever we get updates from the insurance company.

BACKUP the iPad!!!  I can't stress this part enough.  Please either backup using iCloud backup OR backup to a computer using iTunes.  This backup will allow us to restore the loaner to look like his current iPad & then also allow us to restore the repaired iPad from a backup of the loaner when the repair is complete.  Backup directions can be found at Apple's support website. http://support.apple.com/kb/HT1766

What happens if we lose our iPad?

Lost iPads will be the responsibility of the family, and the family will have to replace the iPad at their own cost. You should make sure to check with your homeowners, renters, and/or car insurance to see if loss or damage to an iPad would or could be covered.  Lost iPads are NOT covered by the insurance on rental or lease-to-own iPads.

Where can I get insurance for our iPad?

iPads that are rented from Meyer Academy will come with insurance through the school.

Students electing to BYOD (bring their own devices) will need to provide proof that the device is insured. Insurance can be provided via some homeowner's insurance policies or via other insurance providers.

As options for Meyer families Meyer Academy is providing contact information for a couple iPad insurers below. This information should be viewed solely as information and not as an endorsement of any particular firm.

Apple Care +
http://store.apple.com/us/product/S4689LL/A/applecare-for-ipad

Worth Ave Group / Student Insurance Partners
800-620-3307
https://my.worthavegroup.com/arthurimjafl (promo code "arthurimjafl")
Worth Ave Group iPad Ins Application Form

GoCare
855-462-2731
http://www.gocare.com
Promo Code: meyer10

 

Costs & Billing:

How will I be billed for my child's iPad?

Students electing to rent an iPad will be billed a technology rental fee of $175 with the first tuition payment on July 1, 2013.
Current lease-to-own contract holders will be billed on July 1, 2013 according to their original contract;

$250 / year for the remaining 2 years for students in the class of 2014

Please contact Margie Perez, Meyer CFO, with any billing questions.  perez@meyeracademy.org

Who will pay for the applications & eTextbooks?

Applications & eTextbooks:
Meyer Academy will provide all required apps (programs) via the Apple iTunes Store. These apps will be provided through the use of one-time Apple redemption codes. One redemption code per app will be provided to each student during their 3-year middle school experience. Apps will remain connected to the Apple ID (see details below), thus making them available for use during the student’s middle school experience at Meyer.

In addition, Meyer will provide one copy of any required eTextbooks for the classes for which the student is enrolled. These eTextbooks will be provided via the Apple iTunes store.

* These methods are subject to change as new deployment methods are developed by Apple & 3rd Party developers.

Will there be financial assistance to pay for an iPad?

Families who need financial assistance should reach out to Marjorie Perez, CFO. The Meyer Academy will make every attempt to help those families with the cost of leasing the device.

Will we be able to purchase our own protective cases?

It is required that all iPads be in their case/protective cover while on campus. Rental devices will include a case that must be left on at all times.
Students who elect to bring their own device must provide a protective cover for his or her iPad. The student/parent will need to purchase this.
Throughout the 2011-2012 academic year we have evaluated & tested a number of cases. Through our testing we have noticed a trend amongst the cases that were highly protective and those that were not. Meyer Academy IT staff HIGHLY RECOMMENDS the following iPad cases:

Griffin Survivor case or Trident Kracken II case

Another acceptable option is:  Uzibul Ekto 2 case

I can't afford to purchase an iPad. What do I do?

Meyer Academy will offer a rental option for the iPad at $175 / year. Under this option, the device will be lent to the student for use during the academic year only. The device will need to be returned during the summer and upon graduation.

Arthur I. Meyer Jewish Academy

3261 N. Military Trail, West Palm Beach, FL 33409
Phone: 561-686-6520   Fax: 561-686-8522
Email: office@meyeracademy.org


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